Terms & Conditions
Please read these Terms carefully before browsing lodges, contacting agents, or posting on the roommate noticeboard on CampusHub.
Last Updated: June 5, 2026
1. Scope of Services & Nature of Platform
CampusHub is a digital student housing directory and roommate connection platform serving the Federal University of Technology, Owerri (FUTO) and surrounding student communities (Eziobodo, Ihiagwa, and Umuchima). CampusHub provides verified student accommodation discovery, official lodge listings, review metrics, and roommate matching. For independent agent listings, tenancy agreements are conducted directly between you (the student) and the verified agent or landlord. CampusHub Official lodge properties are leased and managed under official CampusHub standards.
2. Agent Verification & Standards
House agents and property managers listing rooms on CampusHub undergo identity verification (including identity checks and active phone verification) before receiving a 'Verified' badge. While CampusHub takes proactive measures to screen agents, the 'Verified' badge indicates identity confirmation, not an absolute guarantee of property conditions. Students must independently inspect rooms in person.
3. Truthful Listings & Prohibited Behaviors
All listed lodges must display accurate rental pricing (in Nigerian Naira ₦), real room availability, authentic photos/video walkthroughs, and genuine amenity descriptions (e.g. running water, light status, security). Agents are strictly forbidden from uploading fake or bait-and-switch listings, misrepresenting room fees, or charging unauthorized booking fees. Violations result in immediate listing removal and permanent account suspension.
4. Physical Inspection Safety & Payment Rules
CRITICAL STUDENT SAFETY RULE: Never pay any rent, holding deposit, inspection fee, or caution fee without conducting a physical tour of the room during daylight hours and confirming the agent's legitimate authority. Inspection bookings and inquiries are initiated directly with agents via WhatsApp or in-app messaging. CampusHub never collects holding deposits or rent on behalf of private third-party agents and is not liable for transactions made off-platform.
5. Roommate Matching & Community Guidelines
Students using the roommate noticeboard must provide accurate information and engage respectfully. Harassment, discriminatory language, unsolicited marketing, or malicious impersonation is strictly prohibited. CampusHub reserves the right to remove any noticeboard listing that violates student community standards.
6. Honest Student Reviews & Bayesian Moderation
Students are encouraged to leave honest, constructive ratings based on core student housing criteria: Water, Electricity/Light, Security, and Overall Value. Reviews must reflect genuine firsthand experience. Fabricated, retaliatory, or abusive reviews will be flagged by our review moderation system and deleted.
7. Reporting Suspicious Activity & Admin Audits
If you encounter suspicious pricing, fraudulent behavior, or misleading photos, use our built-in Report feature or contact support immediately. Our admin team investigates all reported incidents promptly and cooperates with security personnel and law enforcement when necessary.
Have questions about our Terms?
Need clarification on student rights, agent requirements, or safety reporting? Our admin support desk is always accessible.